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Exchange and Return Policy - World Buy Store

We want you to be happy with your purchase from World Buy Store. If you are not satisfied with your product, you may request an exchange or a refund within 30 days of receiving your order, subject to the terms and conditions of this policy.

Here is an index of the topics covered in this policy. You can click on the links to go directly to the section of your interest.

Introduction

We want you to be happy with your purchase from World Buy Store. If you are not satisfied with your product, you may request an exchange or a refund within 30 days of receiving your order, subject to the terms and conditions of this policy.

We value your satisfaction and feedback, and we strive to provide you with the best products and services.

Exchange Policy

If you wish to exchange your product for a different size, color, or style, you may do so within 30 days of receiving your order, as long as the following conditions are met:

  • The product is unused, unworn, unwashed, and in its original condition and packaging.
  • The product is not a final sale, clearance, or customized item.
  • You have the original receipt or invoice of your purchase.
  • You contact us at contact@worldbuystore.com to request an exchange and receive a return authorization number.

To process your exchange, please follow these steps:

  1. Contact us at contact@worldbuystore.com with your order number, the product you wish to exchange, and the reason for the exchange. We will reply with a return authorization number and the address where you should send your product.
  2. Pack your product securely in its original packaging and include a copy of your receipt or invoice. Write the return authorization number clearly on the outside of the package.
  3. Ship your product to the address provided by us using a trackable and insured shipping method. You are responsible for the shipping costs and the risk of loss or damage during transit.
  4. Once we receive and inspect your product, we will send you an email to confirm your exchange and ship you the new product. The shipping costs for the new product are on us.

Please note that we reserve the right to refuse an exchange if the product is damaged, defective, or not in its original condition. We also reserve the right to limit or deny excessive exchange requests.

Return Policy

If you wish to return your product and receive a refund, you may do so within 30 days of receiving your order, as long as the following conditions are met:

  • The product is unused, unworn, unwashed, and in its original condition and packaging.
  • The product is not a final sale, clearance, or customized item.
  • You have the original receipt or invoice of your purchase.
  • You contact us at contact@worldbuystore.com to request a return and receive a return authorization number.

To process your return, please follow these steps:

  1. Contact us at contact@worldbuystore.com with your order number, the product you wish to return, and the reason for the return. We will reply with a return authorization number and the address where you should send your product.
  2. Pack your product securely in its original packaging and include a copy of your receipt or invoice. Write the return authorization number clearly on the outside of the package.
  3. Ship your product to the address provided by us using a trackable and insured shipping method. You are responsible for the shipping costs and the risk of loss or damage during transit.
  4. Once we receive and inspect your product, we will send you an email to confirm your return and issue a refund to your original payment method. The refund will exclude the original shipping costs and any applicable taxes.

Please note that we reserve the right to refuse a return if the product is damaged, defective, or not in its original condition. We also reserve the right to deduct a restocking fee of 15% from the refund amount if the product is not in its original packaging or has missing parts or accessories. We also reserve the right to limit or deny excessive return requests.

Questions and Contact Information

If you have any questions or concerns about our exchange and return policy, please contact us at contact@worldbuystore.com. We are happy to assist you and appreciate your feedback.